Returns & Refunds
Last updated: January 2025
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return most items within 30 days of delivery for a full refund.
✓ 30-day return window ✓ Free return shipping ✓ Full refund guarantee
Return Process
Log into your account and select the item you want to return, or contact customer service.
Pack the item in its original packaging with all accessories and include the return label.
Drop off at any authorized shipping location and track your return using the provided tracking number.
Refund Timeline
- Processing: 2-3 business days after we receive your return
- Credit Card: 3-5 business days to appear on your statement
- PayPal: 1-2 business days
- Store Credit: Immediate upon processing
Return Conditions
Eligible for Return:
- Items in original condition with tags attached
- Unopened and unused products
- Items returned within 30 days of delivery
Not Eligible for Return:
- Personalized or customized items
- Perishable goods
- Digital downloads
- Items damaged by normal wear and tear
Exchanges
We currently don't offer direct exchanges. To exchange an item, please return the original item for a refund and place a new order for the desired item.
Need Help?
Have questions about returns or need assistance with your return?
Contact Returns Team